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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janelle Cresci

Janelle Cresci

April 14, 2023

5  out of  5
rating by Janelle Cresci
"Who wants to walk out to find your van has been hit? Nobody!! Once I called State Farm, I felt validated and taken care of. They think of everything before I even have a chance to. I’m so relieved to have State Farm insurance So much better than my previous auto insurance companies I love having peace of mind even when the situation isn’t favorable"
We responded:
"Hi Janelle, if only they were all good days! We are proud to be able help in any way we can. Thank you fir your kind words and allowing us to serve you. Thank you, Alex"
Profile photo of Amanda Bates

Amanda Bates

March 31, 2023

5  out of  5
rating by Amanda Bates
"Alex has a fantastic team! After a quick call all my questions were answered and I made a windshield claim that saved $1000+ for a new windshield! Thank you so much for taking care of me quickly!"
We responded:
"Hi Amanda, thank you so much! We appreciate the opportunity to be on your team and to help getting "back to normal" as easy and pain free as we can. Thank you! Alex"
Profile photo of DeNean Stadelman

DeNean Stadelman

March 28, 2023

5  out of  5
rating by DeNean Stadelman
"The Team has been extremely helpful with our transition to Tennessee. Quick responses. Great communication. Outstanding service. I would recommend to anyone."
We responded:
"Hi DeNean, thank you so much! We appreciate you and hope you enjoy this new chapter. Thank you, Alex"
Profile photo of Victoria Renegar

Victoria Renegar

February 23, 2023

5  out of  5
rating by Victoria Renegar
"Tommy is an amazing agent and super helpful! He answered all of my questions in an easy to understand manner"
We responded:
"Hi Victoria, thank you so much! We are all beyond excited to be on your team and always to serve as a resource to you. Thank you, Alex"
Profile photo of Paige McAlister

Paige McAlister

February 22, 2023

5  out of  5
rating by Paige McAlister
"It's been a pleasure working with this team. Tommy and Alex have made sure I have all the information I need. They answer every question I have, provided me detailed step by step processes to follow, and answer every call/text/email right away. Very professional and efficient!"
We responded:
"Thank you so very much for your kind words! We very much appreciate getting to serve on your team! Thank you, Alex"
Profile photo of Mackenzie Golden

Mackenzie Golden

January 20, 2023

5  out of  5
rating by Mackenzie Golden
"Tommy and Melanie are the best agents I’ve ever dealt with. They have gone above and beyond for me as State Farm agents. I highly recommend them."
We responded:
"Thank you so much for your kind words. We are always grateful to help in any way possible! Thank you, Alex"
Profile photo of Brett Mathers

Brett Mathers

November 10, 2022

5  out of  5
rating by Brett Mathers
"Extremely helpful. Melanie went above and beyond to make sure I had what I needed to get my small business insured according to my customer's needs. Would highly recommend this team."
We responded:
"Hi Brett, thank you for your review. We are humbled and excited to get to work with you! Thank you, Alex"
Profile photo of Jackie Blu

Jackie Blu

November 2, 2022

5  out of  5
rating by Jackie Blu
"Moved from out of state and super appreciated a hassle free experience using them! Melanie is the SWEETEST and an amazing help! Highly recommend!"
We responded:
"Hi Jackie, thank you for your kind words and we very much appreciate you. Working with people to protect their biggest assets and income is something we are beyond passionate about. Thank you, Alex"
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tricia eubanks

September 12, 2022

5  out of  5
rating by tricia eubanks
"Everyone we deal with down there is extremely polite. They also have lots of patience when dealing with my husband and myself. Poor Tommy (or anyone else that gets stuck with us that day) needs a raise. Robert & Tricia Eubanks"
We responded:
"Hey guys, thank you so very much for your kind words! We understand that "we do this every day" and try our very best to be a kind, caring, and considerate professional in all that we do. Thank you for allowing us to serve you!"
Profile photo of Ashley Mann

Ashley Mann

February 11, 2022

5  out of  5
rating by Ashley Mann
"Switched over to Alex and team last year! Great decision!"
We responded:
"Thank you, Ashley! We are thankful to be on your team. Thank you, Alex"
Profile photo of Haley Richardson

Haley Richardson

February 4, 2022

5  out of  5
rating by Haley Richardson
"We are so thankful to have Alex as our agent. We recently just finished a home refinance with him. Easiest process we have ever experienced. He reviewed our rates and showed us how many years we could save on our home while interest rates were still low. He truly analyzes and gives honest feedback. I would recommend him for any home refi or home buyers! No papers to fill out before he reviews! Amazing experience!"
We responded:
"Hi Haley, thank you for your kind words. I am grateful we get to work together in many ways to help cover you and your family as well as maximizing your financial goals. Thank you, Alex"
Profile photo of Chase Rogers

Chase Rogers

February 4, 2022

5  out of  5
rating by Chase Rogers
"Been with them about 6 years now. Great customer service! Easy to work with, and they will save you the most money possible!"
We responded:
"Hey Chase, thank you for the kind words! We appreciate you and are grateful for the opportunity. It isn't something that we take lightly. Thank you, Alex"
Profile photo of Sheila Boscio

Sheila Boscio

January 11, 2022

5  out of  5
rating by Sheila Boscio
"I was buying insurance for the first time for myself. My husband had always taken care of that. This office and my agent Joyner Telford met all my questions with thorough and clear answers. They worked with me to get the best package for my particular needs. They have followed up to make sure I am satisfied. I highly recommend this office and their staff."
We responded:
"Thank you so much for your kind words. We appreciate and are grateful for the opportunity to serve on your team. Thank you, Alex"
Profile photo of Tamara Lusk

Tamara Lusk

November 18, 2021

5  out of  5
rating by Tamara Lusk
"Alex and his team are very helpful and stay on top of your insurance needs"
We responded:
"Hi Tamara,thank you so much! We are by no means perfect but we try to help in every way possible. We appreciate you! Regards, Alex"
Profile photo of Mark Howell

Mark Howell

February 13, 2021

5  out of  5
rating by Mark Howell
"Great service! Alex and his team are always available and ready to help. They provide the local, hometown service backed by a great Insurance company."
We responded:
"Thank you, Mark! We are grateful for your support of our "mission" in our community and the ultimate goal of using this Agency to make a positive impact on the people we serve. Thank you, Alex"
Profile photo of Andrew Mcalister

Andrew Mcalister

January 8, 2021

5  out of  5
rating by Andrew Mcalister
"Friendly and great service"
We responded:
"Hi Andrew, thank you for the review and for allowing our team to serve you and your family. We appreciate you! Signed, Alex"
Profile photo of Christy Heard

Christy Heard

February 3, 2020

1  out of  5
rating by Christy Heard
"They needed an itemized list before they paid the claim we gave them 2 list and have yet to complete our claim our house is still tore to pieces because we received 21 thousand dollars for a 40 thousand dollar job I do not recommend this state farm at all"
We responded:
"Hi Heather, thank you for your message. Feedback is most assuredly something we welcome and take very seriously; just like taking care of people. I am having a hard time locating any file/policy/claim to which you are referencing. If you would, please call me at 931-240-2000 or 931-222-1672 as I will try to help in every way possible. Thank you, Alex"
Profile photo of Rhea Sanders

Rhea Sanders

January 16, 2020

5  out of  5
rating by Rhea Sanders
"If you have not had an insurance review in a while. Or, if you are like me and have never had an insurance agent sit “kneecap to kneecap” with you and take the time to explain what each coverage is actually good for. Explaining why (or why NOT) to carry it. I HIGHLY suggest you take a few minutes and sit down with Alex Boyce of State Farm. He worked on the side dealing with claims (think hurricane, tornado, flood- and saw first hand what it was to have the wrong coverage in place.) He has a heart for people and truly wants to take care of them. He loves numbers and facts. Plus he is a local small business owner in the community. Win win for everyone! For the first time I feel I can contact our insurance agent with a question and not be afraid it will “ding” me at the insurance company. And…to top it off…we got MORE coverage at a lower rate! Seriously! Anyone and everyone should set an appointment to at least let him review your coverage, educate you on any questions, and let you know where you could make changes to your current plans."
We responded:
"Hi Rhea, thank you for your kind words! We try to do things very differently and provide a different level of engaged service than any other risk management professional! Thank you for your trust and the opportunity to work with you and your family. Signed, Alex"
Profile photo of Brie King

Brie King

October 24, 2019

5  out of  5
rating by Brie King
"This office has hands down the best customer service I have ever experienced! Alex and his team really care."
We responded:
"Brie, thank you! The entire reason I became an Agent is to help people in every way possible. Working to help people protect what they value and prepare for their future is what my team and I feel called to do. We are grateful to serve on your team!"
Profile photo of Tommy Cowan

Tommy Cowan

October 25, 2018

5  out of  5
rating by Tommy Cowan
"Great people that really care about their customers! Alex is a great person and his staff goes above and beyond to make sure their customers are taken care of. Definitely recommend giving them a call!"
Profile photo of Sarah Byrd

Sarah Byrd

October 25, 2018

5  out of  5
rating by Sarah Byrd
"Always the best customer service at Alex Boyce State Farm! For an agent to sit down and take the time to go through the details, comparisons, and facts is really impressive. It's comforting to know that through planning and preparation Alex Boyce State Farm is going to work with you to come up with a solution that's best for you."
We responded:
"Thank you Sarah Grace for your kind words. We are grateful for the opportunity to serve and look forward to building with you. Signed, Alex"
Profile photo of Kevin Posey

Kevin Posey

April 16, 2018

5  out of  5
rating by Kevin Posey
"I highly recommend Alex and his team! They were very professional. Alex took the time to walk me through several options for my future planning, and made sure I understood the process from start to finish."
We responded:
"Hi Kevin and thank you for your kind words. I am most grateful to be a resource and for the opportunity to serve, grow, and build with you towards your goals. Signed, Alex"
Profile photo of Katie Lamb

Katie Lamb

June 22, 2016

5  out of  5
rating by Katie Lamb
"Alex and his team are awesome!!!"